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Talking With Kids: Positive Ways to Talk and Listen
by Greg Henderson, MSSW, Psychotherapist

June 2006


Why should you talk to your kids?

Children are naturally curious about all of life’s events including birth, death, money, prejudice, sexuality and, of course, Santa Claus and the Easter Bunny. Kids are very resourceful. They will eventually find the answers to all their questions. The important question is from whom.

If you want to be your children’s primary source of information, start early in their lives talking to them openly, honestly and basing the discussion on facts. With the exception of Santa, of course (ho ho)! Strive to be an “approachable” parent – someone who your child feels will not judge, tease or punish them for asking questions. An approachable parent responds to questions with words and actions that say “Thanks for asking me.”

Open communication is a powerful parenting tool. Most children intuitively sense how receptive their parents are to talking about certain subjects. If you avoid talking about emotionally sensitive topics – like death, adoption or an addicted parent – they are taught to keep their concerns silent. The famous “no-talk rule.” If you ignore embarrassing issues – like pornography, homosexuality and masturbation – your children will get information or misinformationfrom someone else. If you discount or minimize the importance of life experiencessuch as moving to a new home, illness, starting school, your children will believe their fears are not valid. Remember: What your children don’t know can hurt them.

Communication Skills

Skill #1: Spend Time Listening
Listening actions include making eye contact, kneeling down to your child’s level and positive facial expressions. If you can’t talk at the moment, just say “Let’s talk in a few minutes. You deserve my full attention.”
Repeat what you heard and help put your child’s feelings into words. “You seem sad about us being apart today.” You are either validating their feelings or giving them a chance to correctly state their feelings.
Finally, ask specific questions to gather more information. Questions such as “Please tell me exactly what happened.” Or “What upset you the most?” Follow up questions acknowledge your child’s feelings and get her talking about them.

Skill #2: Consider your Child’s Opinion
See the situation through your child’s eyes. Remember that it is their perspective based on their limited life experience. Avoid these judgements: “That’s ridiculous.” “You don’t really mean that” or “How can you think like that.” Instead, acknowledge your child’s perspective. In response, you might say “I’m glad you told me” or “I understand”. Try not to correct your child’s statement immediately even if you think he is wrong. Listen to your child’s request without judging or correcting it.

Skill #3: Pause to think (before you say no)
Give yourself time to think about what your child is asking. Even if your final answer is “no”, you ought to say “Let me think about it and get back to you.” Pausing forces you to slow down and avoids making quick judgements. Pausing helps your child to feel heard and lessons the chance of a power struggle. At times, share your thinking out loud. It will educate your child how you arrived at your decision. “I know how much you want another sleepover but you have a big test on Monday that I want you well rested for.”

Skill #4: Accept the Feelings
Allow your child’s negative feelings to come out, even if they are hard to take. Just being there may soothe and comfort your child. Avoid judging your child personally. Instead of saying, “You snot, how dare you speak to me that way” you might say “That kind of language is not OK”. In this way, you are separating the behavior from the person. Tell your child how her behavior makes you feel. Don’t hide your feelings. Express your emotions with phrases such as “I am very disappointed in what you did” or “It makes me sad that you lied to me”. Tell your child how you feel about yourself. This modeling shows her you have feelings and gives her permission to share her own. You might say “I had a really stressful day at work and I’m very irritable” or “I screwed up. I’m sorry for getting so frustrated.”

Skill #5: Lighten Up!
Use humor – but not directed at your child. Not every conflict needs to be resolved through serious discussion. Lecturing leads to being tuned out. Sometimes humor is an effective tool. You might say “Ouch, that hurts” instead of “Don’t you dare talk to me that way, young man!” or “This place is beginning to look like a science experiment” rather than “Clean your room now!” Focus on the positive before bringing up the negative. If he brings home a test with mistakes, first connect on what he got right before discussing what he got wrong. Tell a funny story about yourself as a child. Most kids love to hear stories about their parents growing up.

I Can’t Believe I Said That!
We’ve all had those times when we can’t believe we just said that to our child. Unfortunately, it is usually after the fact. In the heat of battle, parents blurt out "You’ll never change" or “Where did I go wrong?” or the infamous “How could you do this to me!” Things we swore we’d never say to our kids. Often, the best way to deal with these blunders is to admit you’re wrong and apologize for it. So instead of blaming yourself when you hear your Mother’s voice come out of your mouth – pause and say you’re sorry. Lastly, remember it’s not what you say but how you say it that makes the impact – positive or negative. Choose positive!


Resources:
How to Talk to Your Kids About Really Important Things by Charles E. Schaefer PhD and Theresa Foy DiGeronimo MEd (1994). Paperback, 309 pgs.

www.pbs.org/parents

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